
Summary:
Pakuwon Group, one of Indonesia’s most prominent real estate and mall management companies, initiated a group-wide data transformation to support more data-driven decision-making and prepare the organization for future AI adoption. Managing a large portfolio of malls and high-rise buildings nationwide, the company faced growing complexity in operational, maintenance, and asset performance data.
Despite the scale of operations, the client had no prior experience executing a formal data transformation program. Key challenges included:
Operational and maintenance data fragmented across departments and business units
Data stored in siloed, manual, and tabular formats with limited analytical value
Lack of centralized data architecture and acquisition pipelines
Tight timelines driven by management’s transformation agenda
Limited visibility into asset performance, maintenance efficiency, and cost drivers
The absence of a unified data foundation made it difficult for management to identify underperforming assets, optimize maintenance spend, or gain a holistic view of operations. With annual maintenance budgets exceeding IDR 5 billion, inefficiencies persisted due to unstructured and unmonitored data.
The client aimed to establish a long-term, scalable data foundation that would:
Consolidate scattered operational and maintenance data into a single source of truth
Enable management to make faster, more informed, data-driven decisions
Improve asset and maintenance performance visibility across the organization
Serve as a foundation for future advanced analytics and AI initiatives
VentureSEA led the engagement as a data transformation partner, delivering the program in structured phases.
Evaluated the existing “as-is” data landscape across departments
Identified silos, data quality issues, and process gaps
Defined a target-state data architecture aligned with business objectives
Designed a centralized data architecture on AWS to support analytics and scalability
Implemented a data warehouse and data marts using AWS Redshift
Built and provisioned ETL pipelines to ingest and transform data from multiple source systems
Standardized and structured raw maintenance and operational data
Enabled near real-time data availability for analytics use cases
Developed interactive BI dashboards using AWS QuickSight
Customized dashboards for different business functions, including management, operations, and maintenance teams
Enabled users to quickly identify trends, inefficiencies, and asset performance issues
Successfully consolidated siloed data sources into a centralized data platform
Deployed an enterprise-grade data warehouse and data marts on AWS
Enabled near real-time visibility into asset performance and maintenance operations
Reduced analysis cycles from weeks to days, significantly accelerating decision-making
Improved identification of underperforming and productive assets, supporting more accurate maintenance and replacement decisions
Established a scalable data foundation to support future advanced analytics and AI-driven optimization initiatives
By transforming fragmented operational data into a unified analytics platform, Pakuwon Group gained a clear, organization-wide view of asset performance and maintenance efficiency. This enabled management to make faster, more confident decisions, optimize maintenance spend, and lay the groundwork for data-driven and AI-enabled real estate operations at scale.
Industry
Financial Services & Fintech
Client profile
Consumer loan provider
Core problem
Manual credit assessment and fragmented data
Services Delivered
Data Engineering, Data Platform, Bespoke AI Modeling
Impact
20–25% reduction in non-performing loans, 30–40% faster loan approvals, improved portfolio quality without reducing acceptance rates




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